Forename*

Surname*

House No.*

Address 1*

Address 2

Address 3

Post Code *

Phone

Please score 1-10 (1 = completely disatisfied. 10 = completely satisfied)

Did we treat you and your home with courtesy and respect?*

1 2 3 4 5 6 7 8 9 10

Did we give you enough information about the work to be carried out with a clear timescale agreed with you in advance?*

1 2 3 4 5 6 7 8 9 10

Did we arrive at your home when we said we would and tell you of any delays?*

1 2 3 4 5 6 7 8 9 10

Did we wear ID & company clothing at all times?*

1 2 3 4 5 6 7 8 9 10

How happy are you with the quality of re-painting and repairs?*

1 2 3 4 5 6 7 8 9 10

Was the contractor well organised and prepared for the job?*

1 2 3 4 5 6 7 8 9 10

Did we finish when we said we would?*

1 2 3 4 5 6 7 8 9 10

Did we use adequate protection i.e clean dust sheets ect to protect your furniture?*

1 2 3 4 5 6 7 8 9 10

Did we clear up our mess and leave your property as we found it?*

1 2 3 4 5 6 7 8 9 10

How happy were you with the level of choice offered?*

1 2 3 4 5 6 7 8 9 10

Further comments...

If you scored below 7 in response to any of the questions above please explain why...